We collect two kinds of information about our users:

• Non-personal information such as IP address (the location of the computer on the internet), pages accessed and files downloaded. This helps us to determine how many individuals use our sites, how many people visit on a regular basis, which pages are most popular, and which pages are least popular. This information doesn't tell us anything about who you are or where you live, it simply allows us to monitor and improve our services and our website.
• Personal information such as name, business postal address, telephone number and e-mail address. We collect this information only in connection with specific requests, such as joining a mailing list or requesting further information (e.g. White Papers, Technical Specifications and other document that we may make available). The information is needed to fulfil your request. You do not have to disclose any personal information to browse our sites. However, if you do choose to withhold requested information, we may not be able to provide you with certain services.

Any personal data relating to you will be used and recorded by us in accordance with current data protection legislation and this Privacy Policy. We will use the information you provide to:

• Fulfil your requests, for example download a White Paper;
• Handle product and company information requests;
• Record any contact we have with you;
• Prevent or detect fraud or abuses of our websites and enable third parties to carry out technical, logistical or other functions on our behalf;
• Profile your use of the websites and carry out research on our users' demographics, interests and behaviour to help us gain a better understanding of how our users navigate and use the websites, and to enable us to improve our service to you; and
• Provide you with information which we think may be of interest to you, as explained below.

As well as using personal information to fulfil requests, we may also keep you informed about business activities, campaigns, promotions or updates to our products and website.

We will only share information about you with other parties where you have specifically agreed to this. If we contact you by email, each time you receive a message you will also have the option to decline to receive further information from us in that manner.

We may use other companies to provide services on our behalf, including packaging, mailing and delivering purchases, answering customer's questions' about products or services, sending postal mail, e-mails and analysing data. We will only provide those companies with the information they need to deliver the service and they are prohibited from using that information for any other purpose. We require all such companies to treat your personal information as fully confidential and to fully comply with all applicable UK Data Protection and consumer legislation.

We may disclose aggregate statistics about our site visitors, customers and sales in order to describe our services to prospective partners, advertisers and other reputable third parties and for other lawful purposes, but these statistics will include no personally identifying information.

We may disclose personal information if we receive a complaint about any content you have posted or transmitted to or from one of our sites, if required to do so by law or if we believe that such action is necessary to protect and defend the rights, property or personal safety of Calnex Solutions, its sites or its visitors.

Except as indicated above we will not use or transfer this data to any third parties without your prior permission.

Our sites may contain links to other sites. We cannot be responsible for the privacy policies and practices of other websites even if you access them using links from our websites and we recommend that you check the policy of each site you visit.

In addition, if you linked to our websites from a third party website, we cannot be responsible for the privacy policies and practices of the owners or operators of that third party site and recommend that you check the policy of that third party site and contact its owner or operator if you have any concerns or questions.

We place great importance on the security of all personally identifiable information associated with our customers and users. Our Website is hosted in a secure data centre. Whilst we cannot ensure or guarantee that loss, misuse or alteration of data will not occur, we use our best efforts to prevent this.

In simple terms a cookie is a small piece of information sent from our website to your computer to help us to identify you quickly. If you prefer not to accept a cookie, you can navigate around our sites like a normal user. Any information gathered by the use of cookies is compiled on an aggregate, anonymous basis.

Cookies are pieces of information that a website transfers to your hard drive to store and sometimes track information about you. Most web browsers automatically accept cookies, but if you prefer, you should be able to change your browser to prevent that. You should read the information that came with your browser software to see how you can set up your browser to notify you when you receive a cookie, this should then give you the opportunity to decide whether to accept it. However, you may not be able to take full advantage of a website if you do so. Cookies are specific to the server that created them and cannot be accessed by other servers, which means they cannot be used to track your movements around the web.

Cookies can be used for a variety of purposes, such as providing personalised pages, but at present, we use them only to work out how many people visit our sites.

Further information about cookies can be found at the Interactive Advertising Bureau's website www.allaboutcookies.org.

Information which you submit via our websites is sent to a computer located in the United Kingdom. This is necessary in order to process the information and to send you the information you have requested. Information submitted by you may be transferred by us to our other offices and to other reputable third party organisations as referred to in this Policy.

We may make changes to this Policy from time to time. If we change our Privacy Policy we will post the changes on this page. If the change in our Privacy Policy affects the use of your personal information we will use our best endeavours to contact you by email to seek your consent to the use.

By using our sites, you consent to the collection and use of information by Calnex Solutions in accordance with this Privacy Policy. If you do not agree to this Policy, please do not use our sites.

Any personal information submitted via our websites or by text is treated in accordance with the Data Protection Act 1998.

To find out more about your entitlements under this legislation, visit the Information Commissioner's website: www.dataprotection.gov.uk or read the Act online at: www.hmso.gov.uk/acts/acts1998/19980029.htm.

If you would like to review or revise information you have previously provided to us online, you may do so by emailing us.

You may request details of personal information which we hold about you under the Data Protection Act 1998. A small fee may be payable. If you would like a copy of the information held on you or if you have any questions relating to this Privacy Policy or how we use the personal information we have about you, please write to the Information Officer.